Privacy Statement

This notice describes the type of information we gather about you, with whom that information may be shared and the safeguards we have in place to protect it. You have the right to the confidentiality of your health information and the right to approve or refuse the release of specific information except when the release is required by law.

OUR PLEDGE REGARDING YOUR HEALTH INFORMATION: We understand that information about you and your health is personal. Protecting health information about you is important. We create a record of the care and services you receive. We need this record to provide you with consistent quality care and to comply with regulatory agencies. This notice applies to all of the records of your care generated by Bradford Health Services. This notice will tell you about the ways in which we may use and disclose health information about you. We also describe your rights and certain obligations we have regarding the use and disclosure of health information.

USES AND DISCLOSURES OF YOUR HEALTH INFORMATION: We will use and disclose elements of your protected health information (PHI) in the following ways:

With Your Signed Consent:

  • Treatment: Means the provision, coordination or management of your medical and clinical health care, including consultations between Bradford staff providers.
  • Follow-up: Means contact made after treatment for follow-up studies.

With Your Signed Authorization:

  • Payment: Means activities we undertake to obtain reimbursement for health care provided to you, including determinations of eligibility and coverage and other utilization review activities.
  • Progress Reporting: Means activities we undertake to keep your employer informed of your progress. Authorization is also required for any disclosure of your protected health care information to any person(s) or agencies.

Except for the special situations set forth below, we will not use or disclose your protected health information for any other purpose unless you provide written authorization. You have the right to revoke that authorization at any time, provided the revocation is in writing, except to the extent that we have taken action in reliance on your authorization.

Special Situations:

  • Public Health Risks: We may disclose protected health information for public health activities such as: (1) Prevention and control of disease; and /or (2) To report child abuse or neglect.
  • Law Enforcement: We may release privileged health information if asked to do so by law enforcement individual: (1) In response to a court order; and/or (2) About criminal conduct on our premises.
  • Serious Threats: As permitted by applicable law and standards of ethical conduct, we may disclose protected health information if we, in good faith, believe that the use or disclosure is necessary to prevent or lessen a serious and imminent threat to the health or safety of a person or the public.
  • Emergency: We may disclose protected health information in a care situation where you are incapable of giving consent.
  • Military: If you are a member of the armed forces, we may release information about you as required by military authorities.
  • Coroners: We may release information to a coroner or medical examiner for identification or to determine the cause of death.
  • National Security: We may release information about you to authorized officers so they may provide protection to the president, as well as, other national security activities authorized by law.

YOUR RIGHTS:

  1. You have the right to inspect and request copy health care information that may be used to make decisions about your care. Usually, this includes medical and billing records, but may not include psychotherapy notes.

    To inspect and request a copy of your health care information, you must submit your request in writing to the Treatment / Clinical Director. If you request a copy of the information, we will charge a fee for the cost of copying, mailing or other supplies associated with your request.
  2. If you feel that health care information we have about you is incorrect or incomplete, you may ask us to amend the information. You have the right to request an amendment for as long as the information is kept.

    To request an amendment, your request must be made in writing and submitted to the Treatment/Clinical Director. In addition, you must provide a reason that supports your request.

    We may deny your request for an amendment if it is not in writing or does not include a reason to support the request. In addition, we may deny your request if you ask us to amend information that: (1) Was not created by us, unless the person or entity that created the information is no longer available to make the amendment; (2) Is not part of the health information kept by Bradford Health Services; or (3) Is accurate and complete.
  3. You have the right to request an “accounting of disclosures.” This is a list of the disclosures we made of health information about you.

    To request this list or accounting of disclosures, you must submit your request in writing to the Treatment/Clinical Director. Your request may not include dates before April 14, 2003.
  4. You have the right to request a restriction or limitation on the health information we use or disclose about you for treatment, payment or health care operations. You also have the right to request a limit on the health information we disclose about you to someone who is involved in your care or the payment of your care, like a family member or friend.

    To request restrictions, you must make your request in writing to the Treatment/Clinical Director. In your request, you must tell us (1) what information you want to limit; (2) whether you want to limit our use, disclosure or both; and (3) to whom you want the limits to apply.
  5. You have the right to request that we communicate with you about health care matters in a certain way or at a certain location. For example, you can ask that we only contact you at home or by mail.

CHANGES TO THIS NOTICE: We reserve the right to change this notice. We reserve the right to make the revised or changed notice effective for health information we already have about you as well as any information we receive in the future. We will post a copy of the current notice. This notice will contain on every page, in the bottom left hand corner, the effective date.

COMPLAINTS: If you believe your privacy rights have been violated, you may file a complaint with Bradford Health Services. To file a complaint with Bradford Health Services, contact our Privacy Officer at the address and phone number below. All complaints must be submitted in writing.

You will not be penalized for filing a complaint.

PRIVACY OFFICER:

Roger D. Cain, Chief Privacy Officer
2101 Magnolia Avenue South, Suite 518
Birmingham, Alabama 35205
205-251-7753

OTHER USES OF HEALTH INFORMATION: Other uses and disclosures of medical information not covered by this notice or the laws that apply to us will be made only with your written permission. If you provide us permission to use or disclose health information about you, you may revoke that permission, in writing, at any time. If you revoke your permission, thereafter we will no longer use or disclose medical information about you for the reasons covered by your written authorization. You understand that we are unable to take back any disclosures we have already made with your permission, and that we are required to retain our records of the care that we have provided to you.